Can I pause my subscription instead of canceling?
Yes! You can pause your subscription through your My Account settings. When you’re ready, you can reactivate it easily.
How do I cancel my subscription?
You can cancel anytime after a minimum of 2 deliveries through your My Account settings or by emailing us at info@fitntasty.ch. Please note that cancellations must be made at least 48 hours before your next delivery
Can I combine my subscription with other offers or discounts?
No, subscriptions cannot be combined with other discounts or promotions.
What are the benefits of a subscription?
By subscribing, you enjoy: 10% discount on every order Automatic renewal—no need to reorder manually Maximum convenience & time-saving Easy cancellation—cancel at least 48 hours before the next delivery (min. 2 deliveries)
Can I come and pick up the juices from your kitchen?
Unfortunately we don't offer the option to collect the programs yet.
Can I cancel my order?
If you would like to cancel your order, please contact us by mail or phone, indicating your name and order number. Cancelation is possible up to 48 hours before the planned delivery.
How long is the shelf life of the juices?
In order to keep all the vitamins and nutrients of our wonderful fruits and vegetables as much as possible, the juices are freshly cold pressed and we use the innovative high pressure processing (HPP) without heat. In this way, the juices have a shelf life of minimum 7 days when you receive them, you can find the shelf life indicated on the bottle.
What happens if I am not home at the time of delivery?
Your juices are produced from fresh products for which the respect of the cold chain is essential. This is why it is important to put your juices in the fridge upon receipt. If you are not at home at the time of the delivery, the postman will deposit your order in front of your door or in the mailbox. The products should then be put into the fridge as soon as possible.
Why don’t you use glass bottles?
Plastic is a better choice for us than glass for the following reasons: - Plastic uses considerably less energy than glass to be recycled (we use PET bottles). - It is dramatically lighter than other bottle options, which means less fuel is used to deliver each bottle. This also means that the bottles are easier for you to transport, especially if you are taking your juices with you to work, school or uni.
What does ‘cold-pressed’ mean?
We recently switched from our beloved cold-press Norwalk machine to a X1 Cold Press Juicer from Pomeroy Equipment (Good Nature) to accommodate for the increased amount of orders that we have been getting. Thanks for the Fit 'n' Tasty love! But what is cold pressing? It is a method of juicing where the juice is extracted by pressing instead of grinding. When blended or grinded with a traditional centrifugal machine, heat is added and the products are exposed to air, causing the fruits and veggies to oxidize and degrade. With a cold press machine however, the products remain unheated, and keep [...]
Do I need to do any preparation before I start?
We recommend that you cut out alcohol, processed foods, excess salt, white flour and bread products a couple of days before the program and load up on fresh fruits and veggies. You should also avoid eating meat, fish or dairy products the day before you start fasting. This will make the transition a lot easier and help to start the process. Once you've placed your order, you'll receive a guide in your confirmation email with all this information explained in detail. We recommend that you print out and read this guide carefully, so that you are well prepared for [...]
Can fast if I am pregnant or nursing?
We don’t recommend only juice diets while you are pregnant or nursing. However, the juices are a great supplement to your current diet and will add extra nourishment to your body during a time where your body needs it most. In any case, consult your doctor first to see if our program is right for you.
What are the accepted methods of payment?
Payment is made by credit card, TWINT or Paypal. With Paypal, you will be able to pay using an existing Paypal account, or using a credit card (you don't need a Paypal account).
Can I order for multiple people?
You can group requests into one order if you have the same delivery address and if you start fasting the same day. Otherwise, we suggest that you place your orders separately.
When can I start?
It takes 2 days (excluding weekends) between the time you place your order and the earliest possible reception of this order. We deliver from Tuesday to Saturday and you can select the delivery date of your choice in the checkout. For example, if you order on Sunday (until midnight) the earliest possible delivery date will be Tuesday. We recommend that you do not start fasting on the same day of delivery, but rather on the following day or within the shelf life of your juices to avoid stress in case of rare delays of the post. [...]
Do you deliver to my area?
We deliver across Switzerland.
How do I order?
Simply select the products you wish to order and go through the checkout process which will request your delivery details and program choice. It's easy and quick! You need more information? Call us at +41 21 544 16 36 or send us an email to info@fitntasty.ch
How often can I do juice fasting?
This is a personal decision. Many people do a juice fasting with the changing of the season or when they feel that they have less energy. With today’s stressful lifestyle, you may opt to fast more regularly. Regardless of whether you fast for 5 days once every 3 months or for 1 day once every two weeks, your body will thank you.
I haven’t gone to the bathroom at all. Is that normal?
Problems with going to the toilet are completely normal and this will normalise after a few days. As you are consuming more fluid than usual, you may also need to go to the toilet much more often. However, it is part of the process and completely normal and safe.
For how many days should I do juice fasting?
This is totally up to you, and will depend on your current level of health and your goals. Just remember that our programs are no quick fix and a transition to a healthy lifestyle takes time! The longer the fasting, the more intense your experience will be and the more time your body has to take advantage of the benefits. However, listen to your body. If you are new to these programs, we recommend you to start with 3 days. You can always increase to 5 days once you feel more comfortable. We advise you to plan your fasting [...]
